General UMAB Information Page
Hy ‘N’ Hancement Consulting Inc. prides themselves on transparency regarding our trainings and wants everyone to know how certification works as well as where and when you can utilize UMAB.
Our certification process is as such;
Orientation Program (new to UMAB or have expired beyond the grace period)
3-Day UMAB Orientation includes: verbal de-escalation strategies, self-protection, disengagement skills and physical containments *full course*
2-Day UMAB Orientation includes: verbal de-escalation strategies, self-protection, and disengagement skills *the UMAB certificate will state no containments*
1-Day UMAB Orientation includes: verbal de-escalation strategies *will receive a certificate of completion via email stating no containments- also is valid for 18-months*
Continuing Education Program (recertification)
2-Day UMAB Continuing Education includes: verbal de-escalation strategies, self-protection, disengagement skills and physical containments *full course*
1-Day UMAB Continuing Education includes: verbal de-escalation strategies, self-protection, and disengagement skills *the UMAB certificate will state no containments*
Our new coded card system is slowly rolling out, starting in Durham Region September 2022.
Train the Trainer Program
Our Trainers Program is a 5-Day all-inclusive training, all potential candidates for the Train-the-Trainer program are required to have participated in the UMAB Orientation and or Continuing Education program. (The reasoning behind this approach is to use these venues as an assessment tool to identify the individuals’ proficiencies. Both the Orientation and Continuing Education program have gauging processes built into the program for considerations to the Trainers Program)
Once the candidate have successfully completed the UMAB TTT Program, it permits individual trained as trainers to train Understanding and Managing Aggressive Behaviour – Crisis Intervention Program for their Agency that funded their training. If a trainer is found to be training outside of their organization, they will be de-certified immediately and may face legal action (ex: fraudulent). All whom the trainer trained will lose their certification.
However, Hy ‘N’ Hancement Consulting Inc. can allow Trainers to train outside their organization on a case-by-case basis. Level 2 Instructors – can facilitate training outside of their organization when scheduled by Hy ‘N’ Hancement Consulting Inc.
Agencies with UMAB Trainers
All UMAB Trainers are required to submit training documents (sign-ins/ copy of signed UMAB Certificate) on a bi-monthly basis via email to email@example.com , fail to do so will relinquish all Professional Liability Extension to your Agency.
Agencies Hy ‘N’ Hancement Consulting Inc. Trains
If one of our Hy ‘N’ Hancement Consulting Inc. UMAB Trainers facilities training at your agency there is no need to send in documentation as they will provide operations with all required documents to ensure your Agency is covered under our Professional Liability Extension.
Outside Staffing Agencies:
If your staffing organization has a UMAB Trainer or is trained by one of our Hy ‘N’ Hancement UMAB Trainers – your agencies is covered by the Professional Liability Extension, as long as the required documents are emailed into Hy ‘N’ Hancement Consulting Inc. on a bi-monthly bases.
If your agency does not fit the above criteria, those individuals working with your agency with UMAB certificates do not fall under any Extension of Liability. This means if anything occurs your Agency will be held liable, as UMAB certificates can be use between agencies under UMAB. If the Agency isn’t then they shall be held liable if any incident occurs, due to not having full documentation of proof a validation of their staffs certificates (ex: sign-ins with picture of the certificates surrounding it, as well as a copy of the staffs tests – which is a MCCSS Licensing Requirement)
If you have any questions, please contact us at firstname.lastname@example.org