"Over the past several years, I have worked with individuals that present with a variety of complex special needs with highly aggressive behaviours in both children/ youth and adult capacity. I’m very familiar with several forms of crisis management interventions. I can say without a doubt in my mind that UMAB is by far the most effective, whether it is the verbal de-escalation techniques as well as the physical techniques. 


With that being said, when I created my agency supporting individuals with a variety of complex needs, I reached out to Hy ‘N’ Hancement Consulting Inc. for UMAB for training for my staff team. After the initial training,  I became a UMAB trainer for my company and I continue to discover and learn each time from all the trainers from Hy ‘N’ Hancement Consulting Inc. UMAB Trainers."

Alvin H. - Executive Director 

Aptitude Services

© 2020 Hy 'N' Hancement Consulting Inc. 

Design By: Tiffany Gaudette